HIVE-PT Legal
Refund Policy
Version 1.0 · Effective 1 July 2026
Hive PT is a proprietary trading evaluation platform providing simulated trading challenges, educational content, and trader assessment services only. A one-time fee is for challenge access only. Evaluation trading is simulated and virtual funds have no monetary value; no customer funds are deposited, invested, or traded in live markets, and there is no broker execution or investment advice. A funded simulation account may earn a company-paid performance reward that is reviewed and paid separately, at the company's discretion and subject to identity verification and program rules — never guaranteed and not a return on investment. Services are available to users aged 18+ resident in: AF, AX, AL, DZ, AS, AD, AO, AI, AQ, AG, AR, AM, AW, AU, AT, AZ, BS, BH, BD, BB, BY, BE, BZ, BJ, BM, BT, BO, BQ, BA, BW, BV, BR, IO, BN, BG, BF, BI, CV, KH, CM, CA, KY, CF, TD, CL, CN, CX, CC, CO, KM, CG, CD, CK, CR, CI, HR, CU, CW, CY, CZ, DK, DJ, DM, DO, EC, EG, SV, GQ, ER, EE, SZ, ET, FK, FO, FJ, FI, FR, GF, PF, TF, GA, GM, GE, DE, GH, GI, GR, GL, GD, GP, GU, GT, GG, GN, GW, GY, HT, HM, VA, HN, HK, HU, IS, IN, ID, IR, IQ, IE, IM, IL, IT, JM, JP, JE, JO, KZ, KE, KI, KP, KR, KW, KG, LA, LV, LB, LS, LR, LY, LI, LT, LU, MO, MG, MW, MY, MV, ML, MT, MH, MQ, MR, MU, YT, MX, FM, MD, MC, MN, ME, MS, MA, MZ, MM, NA, NR, NP, NL, NC, NZ, NI, NE, NG, NU, NF, MK, MP, NO, OM, PK, PW, PS, PA, PG, PY, PE, PH, PN, PL, PT, PR, QA, RE, RO, RU, RW, BL, SH, KN, LC, MF, PM, VC, WS, SM, ST, SA, SN, RS, SC, SL, SG, SX, SK, SI, SB, SO, ZA, GS, SS, ES, LK, SD, SR, SJ, SE, CH, SY, TW, TJ, TZ, TH, TL, TG, TK, TO, TT, TN, TR, TM, TC, TV, UG, UA, AE, GB, US, UM, UY, UZ, VU, VE, VN, VG, VI, WF, EH, YE, ZM, ZW.
What we sell
Hive PT sells digital services and simulated trading evaluations.
Refund eligibility
Refund requests may be considered only when no challenge has been started and no trading activity has occurred.
When refunds may be denied
Refunds may be denied in cases of fraud, abuse, chargeback risk, or policy violations.
Contact
support@hive-pt.com
Evaluation terms
Payment is for evaluation-challenge access only. All evaluation trading is simulated on a virtual account; no orders are sent to a broker, and nothing here is investment advice. Virtual capital has no monetary value.
See also: Terms and Conditions · Privacy Policy · Refund Policy · Risk Disclaimer · AML/CTF Policy · Restricted Countries